At neonbuddhas.com, we respect your privacy and are committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, and protect your data to enhance your shopping experience. By using our website, you consent to the practices described below.
1. Information We Collect
To personalize our service and process orders efficiently, we collect the following types of information:
- Personal Data: Name, email, shipping address, and contact number for processing orders and customer service.
- Payment Information: Payment details handled securely through trusted third-party providers.
- Order and Product Preferences: Information about your favorite styles and preferences to suggest relevant products.
- Technical Data: IP address, device type, browser version, and interaction data to improve website functionality.
- Activity Data: Browsing history and product views to better understand your shopping interests.
2. How We Collect Data
We collect data through:
- Order and registration forms to facilitate transactions and personalized service.
- Cookies and analytics to track website navigation and enhance user experience.
- Customer feedback and reviews to improve our products and customer satisfaction.
- Newsletter subscriptions to keep you informed about new arrivals, sales, and product highlights.
3. How We Use Your Information
We use the data collected to:
- Fulfill Orders: Process, ship, and track orders efficiently.
- Provide Personalized Recommendations: Suggest products based on browsing and shopping behavior.
- Enhance Customer Service: Assist with inquiries about orders, returns, or product details.
- Send Marketing and Updates: Share news on exclusive offers, new products, and seasonal collections (if subscribed).
- Improve Site Experience: Analyze trends to optimize site performance and layout.
- Secure Data: Protect against unauthorized access and ensure data security.
4. Sharing Your Information
We may share data with:
- Shipping and logistics partners for accurate and timely deliveries.
- Payment processors like Stripe or PayPal to securely handle transactions.
- Marketing platforms (e.g., Google Ads) to show relevant promotions and product recommendations.
- Customer review platforms to gather and display user feedback on our products.
- Legal authorities, if required to comply with legal obligations or prevent fraud.
5. Data Security and Protection
To protect your information, we use:
- SSL Encryption for secure data transmission during transactions.
- Access restrictions so only authorized personnel can handle your data.
- Regular security audits to detect and address potential risks.
- Secure payment processing managed by PCI-compliant third-party providers.
6. Data Retention
- Personal data is retained only as long as necessary to fulfill orders, provide customer service, or comply with legal obligations.
- Records of transactions are maintained for regulatory and auditing purposes.
- You may request to update or delete your personal information at any time.
7. User Rights and Choices
You have the right to:
- Access and Update: Review and modify your personal data in your account or by contacting us directly.
- Opt-out of Marketing: Unsubscribe from promotional emails via the link in any message.
- Manage Cookies: Adjust your browser settings to control data collection.
- Request Data Deletion: Contact us for data deletion, subject to legal compliance requirements.
8. Contact Us
If you have questions about this Privacy Policy or your data, please contact us:
Email: [email protected]
9. Updates to This Policy
We may occasionally update this Privacy Policy to reflect changes in our practices or legal obligations. The latest version will always be available on this page, and we will notify you of significant changes via email or site notifications.
Thank you for choosing neonbuddhas.com. We are committed to providing a secure, enjoyable shopping experience and safeguarding your privacy.